✦ KAYVONA ✦

Shipping Policy

Effective Date: September 24, 2026

Kayvona is committed to processing and shipping orders as efficiently as possible. The information below explains our general shipping practices.

Order Processing

Orders are generally processed within 2–5 business days after payment is successfully received.

Orders are not normally processed or shipped on weekends or U.S. federal holidays. During sales, holidays, product launches, or periods of unusually high order volume, processing may take longer.

Shipping & Delivery

Available shipping methods and estimated delivery times will generally be displayed during checkout.

Delivery estimates are provided by the shipping carrier and are not guaranteed. Delays may occur because of weather, carrier disruptions, holidays, incorrect addresses, customs requirements, or other circumstances outside our reasonable control.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

Please carefully review your address before completing your purchase. If an order is shipped to an incorrect address provided by the customer, additional shipping charges may apply for reshipment.

Tracking

When tracking information is available, it may be provided to you by email or through your order information.

Tracking information may take some time to update after an order leaves our facility.

Lost, Stolen, or Damaged Packages

If your package appears damaged upon delivery, please contact us promptly and, where possible, retain the packaging and take photographs of the damage.

If tracking shows that a package was delivered but you cannot locate it, please first check with household members, neighbors, and the carrier. You may also contact us at kayaloproducts@gmail.com, and we will review the situation and assist where reasonably possible.

Shipping Questions

For questions regarding an order or shipment, please contact:

Kayvona
Email: kayaloproducts@gmail.com
Address: 8737 SW 79th Loop, Ocala, FL 34481, United States